Parent Portal FAQ

IRCSD Parent Portal Frequently Asked Questions:

 

When my child leaves the school district, when will his/her account be removed from the system?

Your child's account will be removed no later than 30 days after your child exits the school district.

 

I would like access to my grandson/granddaughter/nephew/niece/etc.'s information. May I register for Parent Portal access to their account?

No. Our district currently restricts Parent Portal access to the parents, step-parents, and legal guardians of our students.

 

What if I share an email address with my spouse? May we have separate Parent Portal accounts?

Only one Parent Portal account per email address is permitted. If spouses share an email address, only the mother or the father will receive an account. If both spouses would like an account, they will need separate email addresses.

 

What if I signed an Acceptable Use Policy while registering my child and never received confirmation that my application was received?

An account will be set up for you as soon as your Acceptable Use Policy arrives via interoffice mail. Please ensure that you have a valid email address on file with the district to facilitate the account creation process.

 

I have more than one child, but I can only see information for some of them in my Parent Portal account.  What should I do?

If you do not have access to information for each of your children, contact our registrar or the office of the building your child is in to request a Parent Portal icon for that child. If there is any concern that you may not have a right to access that child's information, you may be asked to provide legal documentation.

 

What if my contact information is wrong?

Contact the office of the building your child is in to update your contact information.

 

Do I need an email address to use the SchoolTool Parent Portal?

Your email address acts as your Parent Portal username. If you change your email address, please inform the district as soon as possible so that your account may be updated. Without a valid email address on file, you may not request a Parent Portal account.

Indian River High School: 32925 US Route 11, Philadelphia, NY 13673 | Phone 315-642-3427 | Fax 315-642-5658
Indian River Middle School: 32735A County Route 29, Philadelphia, NY 13673 | Phone 315-642-0125 | Fax 315-642-0128
Indian River Intermediate School: 32430 US Route 11, Philadelphia, NY 13673 | Phone 315-642-0405 | Fax 315-642-3180
Antwerp Primary: 6 Academy Street, PO Box 10, Antwerp, NY 13608 | Phone 315-659-8386 | Fax 315-659-8944
Calcium Primary: 25440 Indian River Drive, Calcium, NY 13616 | Phone 315-629-1100 | Fax 315-629-5254
Evans Mills Primary: 8442 South Main Street, Evans Mills, NY 13637 | Phone 315-629-4331 | Fax 315-629-5257
Philadelphia Primary: 3 Sand Street, Philadelphia, NY 13673 | Phone 315-642-3432 | Fax 315-642-5650
Theresa Primary: 125 Bridge Street, Theresa, NY 13691 | Phone 315-628-4432 | Fax 315-628-5890
Transportation: 32780 U.S. Route 11, Philadelphia, NY 13673 | Phone 315-642-0331 | Fax 315-642-0621

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